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[Albannach]

Hi,

I have a strategy that I'm trying to use to place each way bets where the odds are above a set level (10.5 in the strategy as it is now) on selections from an imported CSV. The selections import properly and I have the market type set to EACH_WAY in the CSV. The text 'Andy EW' in the staking section is copy and pasted from the Provider fields CSV, just to be sure it's correct. I've been using selections above 20, just to be sure it's not an odds filter that's stopping it.

Any idea why it won't fire?

[BfBotManager]

Did you auto load EACH_WAY markets to main MARKETS grid view?

Can you please post screenshots of imported tips and of loaded markets?

Change Back/Lay Ratio from 15% to 50% or 100% and then test it in simulation mode.

[Albannach]

Hi,

Thanks for replying.

Yes, Each Way markets are loaded.

I've changed the back and lay ratios as suggested and attached the screen shots requested.

[BfBotManager]

It all looks fine. Bets should be placed 5 minutes before event start time.

You can also post screenshots of your "Tools&Settings->Monitoring settings", both tabs, to check them too.

[Albannach]

Thanks, I'll test again this afternoon and let you know how they go.

I've attached the screenshots you requested, are the settings OK?

[BfBotManager]

Those settings are fine.

Make sure your PC time/date is accurately set for selected timezone.

[Albannach]

The selection in the 12:45 at Salisbury didn't work. Its odds were 16.2, so it should have.

Screenshots below.

[BfBotManager]

At your screenshot that is a tip for WIN market. Please look carefully at MarketType column for that tip.

[Albannach]

Apologies, I copied the wrong tip. Here is the correct one.

[BfBotManager]

Are there any each way tips left for today?

Can you email us exported strategy and tips that are left for today so that we can try it out?

[Albannach]

There are no more for today. But what I can do is create a CSV as I normally would but with random selections.
Which e-mail address should I use?

[BfBotManager]

You should open support ticket and send us files:
https://help.bfbotmanager.com/conversation/new

[Albannach]

I think I've opened a ticket, but I did get the following error

CSRF token mismatch.
Your request is not successful. Please try again.

Can you please check to see if there is a ticket for this?

[BfBotManager]

Sorry, we have not received any support ticket regarding this. Make sure you pack all your files to zip file before you attach them to support ticket.