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By Zaknafein96
#21257
Hi there again,

Essentially I have a couple of variations of the same bot running next to each other with very small differences in settings that mainly are about how much profit should the bot try to accomplish or when to hedge.

Now, although the settings are pretty much the same, and everything works as planned 98% of the time, once in a while the bot will not even attempt to place the second bet, which it is supposed to place right after placing the first one and keep until matched or X time has passed so that the Hedge/Close Position triggers. I don't really know where the fault is as the settings are pretty much all the same for each variation of the bet so I do not understand why it is randomly not attempting to trade out, and later to hedge resulting in huge losses that otherwise would have been little profits I am aiming for

My after bet rules are like this and in that order:

- Trade out to win X% of initial bet size. Trade out only when initial bet is matched. Available price must be in price range of 1.01 - 100. Bets persistence is set to "Keep" (unmatched bets stay unmatched at in play)
- Hedge XX:XX:XX after start time. Hedge will ask for worse price by 0 ticks. Hedge will monitor actual price for change. Hedge will use this single trade bets to calculate hedge stake.

So generally it is supposed to place the second bet right after the first one, keep it for until either matched or the Hedge timer triggers and we close the position with whatever loss or win, but it is sometimes leaving just the initial bet until the very end of the fixture.
#21258
Hi there,

When this issue happens then please open new support ticket and send us:
1. saved log file, you can open it by using "Tools&Settings->Log" menu item
2. exported strategy
3. screenshots of placed bets for which second bet was not placed
4. screenshots of loaded markets at MARKETS grid view
5. any other relevant screenshots

You can send this all to us by opening new support ticket at our help center:
https://help.bfbotmanager.com/conversation/new

Then we will check it and help you adjust settings so that bot works like you want it to.