Forum

[DaveJessop2112]

I've changed all the bots to hedge if there is a 1 tick profit OR 1-0/0-1 at 10, 11 and 12 minutes and a final one at 15 minutes - safety setting has a minimum odds of 1.01 - if none of those work then either the market is suspended for at least 5 minutes or Betfair is down

[DaveJessop2112]

Could running the bots with a hedge rule in a sandbox be causing the problem?

Just had another where the hedge was not recorded but was placed on Betfair

[BfBotManager]

Please stop using bot in real mode and open new support ticket to send us all requested files.

There is some problem with your settings or account funds and we need to have all the details before we can help you.