Forum

[JonRd]

Afternoon

Sorry not to get back to you sooner but I wanted to do further testing and see if I could figure out what the problem is.

Unfortunately I can't ! 

All tennis matches loaded and worked fine on Monday (20th) but yesterday only 1 game worked out of 16!

I'm at a total loss!

Please find attached a screenshot of yesterday's " Tips File" and the attempts to load the bots, plus the 2 attempts from today, which I have left marked "unknown" so you can identify them easier. 

I've emailed a screenshot of my "MARKETS" page (couldn't get it to upload to the forum) showing all tennis trades working on Monday 20th.

I've highlighted the only trade that worked yesterday - Ya Yang v Tubello (£60.18 win)  which was loaded at the same time as the 16 that failed.

Also attached are some of the various tennis bots that I've been using.

I've tested all of them for at least 2 weeks now and they've been working fine. 

I'm testing a lot of football bots and I've never had this problem with them.

As always, your help is much appreciated.

kind regards 

Jon

[BfBotManager]

Hi Jon,

Just realized that you sent us markets grid view screenshot but it does not show any tennis markets for those tips at which bets were placed. Most likely they were removed by your settings at "Tools&settings->Monitoring markets->Remove markets".

We need to screenshot of MARKETS grid view showing tennis market for tip at which bet was not placed. So that we can compare their start time and identify the problem.

[JonRd]

Morning Rade

Below are the games that I've set bots up on today.

Wta - Singles French Open 23/05/2024 10:00 Burillo Escorihuela I. Teichmann J. B.
Wta - Singles French Open 23/05/2024 10:00 Niemeier J. Galfi D.
Wta - Singles French Open 23/05/2024 10:00 Riera Julia Eala A.
Wta - Singles Rabat 23/05/2024 11:00 Tomova V. Siegemund L.
Wta - Singles Strasbourg 23/05/2024 11:30 Linette M. Keys M.

All 3 french open matches have loaded to the tips page with the wrong start time (09:00 when it should be 10:00) and the tip import time is black not red. Please see attached screenshots.

The matches in Rabat & Strasbourg have loaded to the tips page with a start time of 2024-05-23 01:00 and the tip import time is red not black.Please see attached screenshots.

Please let me know if you need anything else sending over as I'm keen to resolve the problem.



kind regards

Jon

P.S. I've emailed this as well.

[JonRd]

Hi Rade

Could it have anything to do with my "Tools & Settings"?

Could it be something that I've ticked that I shouldn't have or vice versa?

Could you send me a list of what should be ticked and what shouldn't?

regards

Jon

[BfBotManager]

Thanks, the issue is with start time being updated by Betfair. When market start time changes then it gets updated a main MARKETS grid view, but it does not updated imported tips start time.

22/05/2024 17:36:18: Update market V Tomova v Siegemund\Match Odds start time, 23-05 01:00 -> 23-05 11:00.

22/05/2024 19:36:21: Update market Mag Linette v Keys\Match Odds start time, 23-05 01:00 -> 23-05 11:30.

This should not prevent your strategy to bet on those imported tips as they already have all IDs set for that market and selection.