Forum

[neiltown]

HI

Have been unable to logon to betfair with V2

Receive an error page - Script error

"An error has occured in the script on this page
Line 28
Char 21
Error : object doesnt support property or method 'trim'
Code : 0
URL : https://identitysso.betfair.com/api/logon" onclick="window.open(this.href);return false;

I assume the API may be down

Can still place bets on site

any ideas

thanks

[BfBotManager]

Hi Neil,

You can click "Yes" at script error and then click "Restart" button and you will be logged in.

or you can uninstall V3 and download and install Beta version of V3 in which this error is fixed. Here is link to Beta version:
http://www.bfbotmanager.com/bfbotmanager3_beta.zip" onclick="window.open(this.href);return false;

We are looking to update V2 and V3 with fix for this. Error is caused by Betfair change to stop support for older versions of Internet Explorer, which by default is used to display login page.

Regards,
Rade

[neiltown]

Hi Rade

Thanks for you prompt reply .

The restart button works perfectly and login OK.

thanks again

cheers

Neil

[neiltown]

HI Rade

Sorry . Seem to have a problem logging on to the BF Bot again.

This time unable to verify license . States check internet connection

Which must be OK as able to post.

If I click on link to purchase a licence it comes up with page unavailable. ( already have )

I can only assume their may be some maintainence on the BF site.

Forum OK , but maybe runs off another server ?

Betfair OK , Can still place bets on site

Cheers

Neil

[neiltown]

I may have jumped the gun

looks like another post with same problem

Hopefully up and running for tonight ( I am in Aus )

Neil

[BfBotManager]

HI Rade

Sorry . Seem to have a problem logging on to the BF Bot again.

This time unable to verify license . States check internet connection

Which must be OK as able to post.

If I click on link to purchase a licence it comes up with page unavailable. ( already have )

I can only assume their may be some maintainence on the BF site.

Forum OK , but maybe runs off another server ?

Betfair OK , Can still place bets on site

Cheers

Neil

Hi Neil,

Our hosting provider was doing essential maintenance on their servers last night and obviously they made some changes that caused our web site to stop working.

We contacted them and we hope to fix this is ASAP.

We are sorry for any problems this may have caused

Regards,
Rade

[neiltown]

Thanks Rade

Yes all running OK now

Have a good day

Cheers

Neil

[charlie]

Hi Rade
unable to login to bot, comes up licence not valid.

Can login to betfair and place bets ok so was wondering if your site has a problem or is it something at my end.

Regards
Charlie

[BfBotManager]

Hi Charlie,

Please check your inbox, we replied to your email. Thank you.

Regards,
Rade

[charlie]

Thanks Rade
all ok now.