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[glenstar]

I'm using BF Bot on a VPS that runs Win Server 2016

Today the following updates were installed automatically on the VPS:
2019-07 Servicing Stack Update for Windows Server 2016 for x64-based Systems (KB4509091)
2019-07 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4507460)
Windows Malicious Software Removal Tool x64 - July 2019 (KB890830)
2019-06 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4509475)

After reboot I cannot use BF Bot. I click on the 2-factor login link which opens the new window to login, then the app crashes with "BF Bot Manager V3 has stopped working"

The event log has in it:
Error .NET Runtime (title)

Application: BfBotManagerV3.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code 80004005, exception address 00007FFC352D4C48
Stack:
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Form.ShowDialog(System.Windows.Forms.IWin32Window)
at BfBotManager.Forms.LoginBotXtraForm.yxG6Wvtl1Q20v9qIYBt(System.Object)
at BfBotManager.Forms.LoginBotXtraForm.TnQ2F6FJGv(System.Object, System.EventArgs)
at System.Windows.Forms.Control.OnClick(System.EventArgs)
at System.Windows.Forms.Control.WmMouseUp(System.Windows.Forms.Message ByRef, System.Windows.Forms.MouseButtons, Int32)
at System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
at DevExpress.Utils.Controls.ControlBase.WndProc(System.Windows.Forms.Message ByRef)
at DevExpress.XtraEditors.LabelControl.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Form.ShowDialog(System.Windows.Forms.IWin32Window)
at BfBotManager.MainForm.y5lCIHioHyppYVeMpoV(System.Object)
at BfBotManager.MainForm..ctor()
at WoaHMj2uXUn1PHvZQA.JZWBgwRluaGyjEFVTi.OluJaGyjE()

The immediate next event is:
Application error (Title)

Faulting application name: BfBotManagerV3.exe, version: 3.1.11.52, time stamp: 0x5cedac11
Faulting module name: KERNELBASE.dll, version: 10.0.14393.3085, time stamp: 0x5d1d7c66
Exception code: 0x80004005
Fault offset: 0x0000000000034c48
Faulting process id: 0x10f4
Faulting application start time: 0x01d53868959aaeff
Faulting application path: C:\Program Files (x86)\Sodens Limited\Bf Bot Manager V3\BfBotManagerV3.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: ef18a46a-bd33-4163-a645-3e287380ea8c
Faulting package full name:
Faulting package-relative application ID:


And finally this event log entry:
Windows error reporting (title)

Fault bucket 2125150840866033925, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: BfBotManagerV3.exe
P2: 3.1.11.52
P3: 5cedac11
P4: KERNELBASE.dll
P5: 10.0.14393.3085
P6: 5d1d7c66
P7: 80004005
P8: 0000000000034c48
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER80E4.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BfBotManagerV3.e_d8da2ce5d26dddb9f6dd855ca81f9f2627c2ffd_b8c3eb3d_1262b09e

Analysis symbol:
Rechecking for solution: 0
Report Id: ef18a46a-bd33-4163-a645-3e287380ea8c
Report Status: 0
Hashed bucket: 9a3dff77e862f1800d7e0d6e23f15105



Before I go on an un-install rampage if you've got any insight I'd love to hear it.

Many thanks

[BfBotManager]

Hi glenstar,

Disabling 2 factor authentication and using first login form works fine. Please use that solution until this is fixed.

It appears that latest Windows updates made some changes that cause bot to crash when it tries to display browser window with Betfair login page. This is something new and caused by Windows updates as far as we know, as this used to work fine until those Windows updates. We will look into this but it is possible that there will be new Windows update that will fix this problem and that we just have to wait for it.

[glenstar]

UPDATE:
I uninstalled this update:
2019-07 Servicing Stack Update for Windows Server 2016 for x64-based Systems (KB4509091)

Re-booted and BF Bot works again. So whatever they broke is part of this update