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UK racing bets not settling in Bot

Posted: Mon Jul 31, 2023 8:36 pm
by letiss
Hi all,

Is anyone else having the problem above? I've had it twice recently, last Wednesday and today.

Basically, bets are not settling as won or lost inside the application, instead remaining open forever. This is causing me a problem as I have some lay up/down staking going on.

Ta

Dave

Re: UK racing bets not settling in Bot

Posted: Mon Jul 31, 2023 9:53 pm
by BfBotManager
Hi Dave,

It is Betfair issue, they confirmed it two times in last few weeks. Botht times they fixed it quickly but it returned again today.

We emailed them about it today.

Re: UK racing bets not settling in Bot

Posted: Tue Aug 01, 2023 4:24 am
by colmustrd43
I'm getting the same issue with football, is it the same deal or do I have a different problem?

Re: UK racing bets not settling in Bot

Posted: Tue Aug 01, 2023 7:02 am
by letiss
Thanks for the reply, much appreciated.

Super annoying but at least it is not me doing something stupidly wrong!!

I'll keep an eye on it!

Dave

Re: UK racing bets not settling in Bot

Posted: Tue Aug 01, 2023 2:06 pm
by markf455
Hi,

The bets are still not automatically updating.

I need to manually click on "update bets" for any action.

Is there a solution , please ?

Thanks

Re: UK racing bets not settling in Bot

Posted: Tue Aug 01, 2023 2:24 pm
by BfBotManager
Hi there,

Betfair is aware of this and they are investigating this issue. We will let you know as soon as we have any new information.

Re: UK racing bets not settling in Bot

Posted: Tue Aug 01, 2023 3:48 pm
by letiss
Hi, thanks for the continued info.

I never noticed this Update Bets button... very handy. Out of interested is this something that could be automated in a future version.
Perhaps a setting that automatically Updates Bets every 5, 10, 15 minutes, whatever.

I appreciate this can't be done straight away but might be a useful addition to protect against Betfair's inherent flakiness?

Ta

Dave

BfBotManager wrote: Tue Aug 01, 2023 2:24 pm Hi there,

Betfair is aware of this and they are investigating this issue. We will let you know as soon as we have any new information.

Re: UK racing bets not settling in Bot

Posted: Tue Aug 01, 2023 4:02 pm
by DaveJessop2112
Same here - football, horses and dogs - thought it was because I was running 3 BFBMs in sandboxes so moved everything over to one on the PC - wasted my time :D

Always something wrong with Betfair

Re: UK racing bets not settling in Bot

Posted: Tue Aug 01, 2023 4:04 pm
by DaveJessop2112
letiss wrote: Tue Aug 01, 2023 3:48 pm Hi, thanks for the continued info.

I never noticed this Update Bets button... very handy. Out of interested is this something that could be automated in a future version.
Perhaps a setting that automatically Updates Bets every 5, 10, 15 minutes, whatever.

I appreciate this can't be done straight away but might be a useful addition to protect against Betfair's inherent flakiness?

Ta

Dave

BfBotManager wrote: Tue Aug 01, 2023 2:24 pm Hi there,

Betfair is aware of this and they are investigating this issue. We will let you know as soon as we have any new information.
Good idea - especially when you are using an unsettled market rule and new bets are being delayed

Re: UK racing bets not settling in Bot

Posted: Tue Aug 01, 2023 4:58 pm
by BfBotManager
letiss wrote: Tue Aug 01, 2023 3:48 pm Hi, thanks for the continued info.

I never noticed this Update Bets button... very handy. Out of interested is this something that could be automated in a future version.
Perhaps a setting that automatically Updates Bets every 5, 10, 15 minutes, whatever.

I appreciate this can't be done straight away but might be a useful addition to protect against Betfair's inherent flakiness?

Ta

Dave

BfBotManager wrote: Tue Aug 01, 2023 2:24 pm Hi there,

Betfair is aware of this and they are investigating this issue. We will let you know as soon as we have any new information.
We will review it for future updates, thanks for the suggestion!

Re: UK racing bets not settling in Bot

Posted: Wed Aug 02, 2023 5:22 pm
by DaveH
I am experiencing the same problem. I have worked around it for the time by setting the "Use inferred winner to settle bets" from within General Settings --> Results.

Fingers crossed Betfair sort it out.

Dave

Re: UK racing bets not settling in Bot

Posted: Fri Aug 04, 2023 8:29 pm
by DaveJessop2112
Seems to be fixed for now

Re: UK racing bets not settling in Bot

Posted: Sat Aug 19, 2023 5:17 pm
by Michaeloshea
Hi,

I'm having this issue, noticed it yesterday and still happening today.

Re: UK racing bets not settling in Bot

Posted: Sat Aug 19, 2023 5:19 pm
by BfBotManager
Michaeloshea wrote: Sat Aug 19, 2023 5:17 pm Hi,

I'm having this issue, noticed it yesterday and still happening today.
This should be fixed by Betfair, but please use Contact form to email us screenshots and log file to check it.
https://www.bfbotmanager.com/en/contact

Re: UK racing bets not settling in Bot

Posted: Wed Sep 06, 2023 4:14 pm
by letiss
Hi all, this rather annoying little issue seems to have reared its ugly head once again!!!

Anyone else experiencing UK horse racing bets not settling in the bot??

Ta

:-/

Re: UK racing bets not settling in Bot

Posted: Wed Sep 06, 2023 4:39 pm
by BfBotManager
This was fixed by Betfair and since then there were no reports of this issue. Can you please contact us by using Contact form and send us log file, screenshots of markets and of their bets tab to check it?