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Private Strategy Help

Posted: Sat Apr 02, 2022 8:48 pm
by dalecheckley
I have provided a full locked down strategy to a number of people but i have had emails from them all saying its not fired any bets yet the original strategy has.

Have i missed anything other than telling people to import as a private strategy, enter the password and load the right markets.

Any help would be appreciated.

Thanks

Re: Private Strategy Help

Posted: Sat Apr 02, 2022 9:20 pm
by BfBotManager
Yes, that sounds ok. You should recheck your strategy settings, export it again and test it yourself to ensure that it is set properly before you send it to other people.

Re: Private Strategy Help

Posted: Sat Apr 02, 2022 9:46 pm
by dalecheckley
Any ideas on why its not working for 30 people plus, if I sent you the files to make it private would it be any different then me exporting it as a private strategy??

Regards,

Re: Private Strategy Help

Posted: Sat Apr 02, 2022 10:04 pm
by BfBotManager
We do not have your strategy and we do not know your settings, so we do not know why it is not working for other users. Most likely you made some mistake in your settings.

You can open new support ticket by using Contact form and send us your strategy to review its settings:
https://www.bfbotmanager.com/en/contact

Re: Private Strategy Help

Posted: Sat Apr 02, 2022 10:27 pm
by dalecheckley
thanks for that, the original bots work fine and have done for a long time, I have sent you these in case there is something that needs adding before making them private.

Muchly appreciated.

Thanks