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Some bets placed only on betfair, not shown in BF Bot

Posted: Wed Mar 04, 2020 5:31 pm
by EmilG
Hello,

First, I use v3.1.14.4 on tennis. I don't find a download link for v3.1.14.90. The bot place some bets only on Betfair and don't appear in BF Bot bets page, and do often, which is dangerous using high stake. Only option is to use Betfair website and do calculation for green up (Betfair don't let me with low stakes like now). If use manual hedge or close, bot don't recognize what I do and not add to specific strategy P/L. So single option is to use Betfair cashout button in red or zero.
Two strategies must to place 2 lay bets and 2 tradeout bets with different odds, but ...

Re: Some bets placed only on betfair, not shown in BF Bot

Posted: Wed Mar 04, 2020 5:49 pm
by BfBotManager
Hi EmilG,

Bot will only display bets that are placed by bot, it will not display bets that are placed by you at Betfair web site or some other software.

If you keep having problems with this then please send us content of log file, screenshots of placed bets and exported strategies that you run when bets were placed so that we can check it. You can open support ticket at following web page:
https://help.bfbotmanager.com/conversation/new

Re: Some bets placed only on betfair, not shown in BF Bot

Posted: Wed Mar 04, 2020 5:54 pm
by EmilG
All bets from images are placed by bot.
Thank you , I will send to you. A download link for v3.1.14.90, please?
and where to send? I don't find any place for PM

Re: Some bets placed only on betfair, not shown in BF Bot

Posted: Wed Mar 04, 2020 7:15 pm
by BfBotManager
You can open support ticket at following web page:
https://help.bfbotmanager.com/conversation/new

V3 can be downloaded from following page:
https://www.bfbotmanager.com/en/download

Re: Some bets placed only on betfair, not shown in BF Bot

Posted: Thu Mar 05, 2020 10:24 pm
by EmilG
Thank you,
This link https://www.bfbotmanager.com/en/download contains v3.1.14.40 not v3.1.14.90

Best option is "Update bets" button to update ALL bets from Betfair account and missing bets to be shown in Bets page.

Cheers