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Does not login
Posted: Tue Feb 04, 2020 12:35 pm
by ov3rdr1ve
Stuck on login
Betfair API working

Re: Does not login
Posted: Tue Feb 04, 2020 12:43 pm
by BfBotManager
Please send us log file. You can find log.txt file in following folder:
c:\Users\{WINDOWS ACCOUNT USERNAME}\AppData\Local\bfbotmanager.com\Bf Bot Manager V3\
Re: Does not login
Posted: Tue Feb 04, 2020 12:52 pm
by ov3rdr1ve
attachment
Re: Does not login
Posted: Tue Feb 04, 2020 1:16 pm
by BfBotManager
Bot is unable to reach Betfair servers to do login. It is an issue with your network connection.
Which version of Windows are you using?
Are you using VPN?
Have you tried restarting your router and computer?
Have you tried opening betfair.com on that computer in browser?
Re: Does not login
Posted: Tue Feb 04, 2020 1:17 pm
by ov3rdr1ve
Yes, restarted everything.
In the morning it was working, then stopped
Windows 7
Not using VPN
betfair.com opening ok
Re: Does not login
Posted: Tue Feb 04, 2020 1:24 pm
by BfBotManager
Betting exchanges use TLS 1.2 for all network connections. This means that you need to update your operating system as bot is unable to get data from Betfair and display it.
You must have Microsoft .Net Framework 4.7 installed on your computer. If you are unsure if you have it then you can download it from Microsoft web site:
https://www.microsoft.com/en-us/downloa ... x?id=55170
Windows 2008, 7, 8 and 8.1:
If you are using Windows 2008, 7, 8 or 8.1 then please follow the steps indicated via
https://manage.accuwebhosting.com/knowl ... ows-7.html to update your TLS version to 1.2 as earlier versions are no longer support following a release this morning.
TLS 1.2 isn't enabled by default in Windows 2008, 7.0, 8.0 and 8.1 and this is the likely cause of the issues you are experiencing with various software applications.
Re: Does not login
Posted: Tue Feb 04, 2020 1:51 pm
by ov3rdr1ve
Followed the instructions, still doesnt login

Re: Does not login
Posted: Tue Feb 04, 2020 2:55 pm
by ov3rdr1ve
Is it worth installing Win 10, if TLS 1.2 already enabled?
Re: Does not login
Posted: Tue Feb 04, 2020 3:06 pm
by BfBotManager
Sure, you can try that. Or you can try running bot on another machine or virtual private server.
Re: Does not login
Posted: Wed Feb 05, 2020 3:29 am
by ov3rdr1ve
I was able to make it work on VMware virtual machine with Win 10