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Bot Freezing on Log out

Posted: Thu Mar 21, 2019 11:42 pm
by Picallo
Hi Rade, Recently the bot has been showing error on connection status (regularly) and when I refresh wallet it will sometimes establish connection again but other times it won't. So I will then logout or try to to logout but the bot freezes and I have to restart machine to clear it. I am having issues with my phoneline/internet. Is it just the phoneline issue do you think?
Also from the beginning to start or restart the Bot I will have to logon to the second stage betfair screen a number of times before it will start Bot. Sometimes it will hang on the verify license screen, sometimes says certificate for website (betfair) suspicious, connect anyway, I say yes, then it just goes nowhere. Is this also the phoneline?
Cheers Peter.

Re: Bot Freezing on Log out

Posted: Fri Mar 22, 2019 11:36 am
by BfBotManager
Hi Peter,

It appears that you are having issues with your network connection. You can email us log file to check it and confirm this:
https://help.bfbotmanager.com/conversation/new

It might be best to rent VPS to run the bot if you are unable to get reliable cable connection. Following article is about VPS that we recommend:
https://www.bfbotmanager.com/help/16

Regards,
Rade