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bot not updating greyhound results from betfair

Posted: Sun Feb 03, 2019 5:53 pm
by commander123
the bot wont update results from greyhound racing on bots and strategies page.it will when i manually click
the green bet box on events and markets overview page.this has happpened as past 2 days and did it even before i downloaded the new version.
any ideas please.

Re: bot not updating greyhound results from betfair

Posted: Sun Feb 03, 2019 6:35 pm
by BfBotManager
Hi there,

You are monitoring large number of markets, so it might take some time for bot to update closed markets. Please send us screenshot of Tools&settings->Monitoring settings to check them.

Please post your question only once at forum, do not create duplicate threads/messages.

Regards,
Rade

Re: bot not updating greyhound results from betfair

Posted: Sun Feb 03, 2019 6:48 pm
by commander123
ok sorry about the 2 posts i was not sure were to post it the first time.were do i send the screenshots to?

ty

david

Re: bot not updating greyhound results from betfair

Posted: Sun Feb 03, 2019 6:56 pm
by BfBotManager
You can post them here or create a new ticket via our support center:
https://help.bfbotmanager.com/conversation/new

Regards,
Rade

Re: bot not updating greyhound results from betfair

Posted: Sun Feb 03, 2019 8:12 pm
by commander123
here are the settings rade

Re: bot not updating greyhound results from betfair

Posted: Sun Feb 03, 2019 8:23 pm
by BfBotManager
Thanks, it looks fine.

There is probably small delay as you loaded football and racing events, so there are many markets to monitor. We will try it out with same settings and see if there is any problem.

Regards,
Rade

Re: bot not updating greyhound results from betfair

Posted: Sun Feb 03, 2019 8:28 pm
by commander123
it is only the greyhound racing it does it with.football and racing are working fine.
i cut down on so many markets to see if that would help but it still will not register as awin or loss
which means the strategey is stopped on last result. unless i manually hit my bets coloum.

Re: bot not updating greyhound results from betfair

Posted: Sun Feb 03, 2019 9:57 pm
by BfBotManager
You can run two bots on two computers. One bot for football events and second bot for greyhound events, that would speed things a lot.

Regards,
Rade

Re: bot not updating greyhound results from betfair

Posted: Mon Feb 04, 2019 12:12 pm
by BfBotManager
Hi David,

We updated V3 and made small change to the way bot checks for results. Now when racing events are loaded with other events like football bot will prioritize getting result for racing events as they last only few minutes and result is available. This should solve problems that and few more people were having when loading large number of markets with racing events.

Please download latest V3 Beta version and try again, it should be working much better:
https://www.bfbotmanager.com/bfbotmanager3_beta.zip

Kind regards,
Rade

Re: bot not updating greyhound results from betfair

Posted: Mon Feb 04, 2019 6:22 pm
by commander123
thanks rade will try it out. funny enough today it worked fine as there is not much football on midweek.so less markets to moniter