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Incorrect info from IPT(?)

Posted: Sun Sep 30, 2018 9:26 am
by MB102
Hi,

I just noticed two of the games currently playing (Kumamoto v Kyoto and Incheon Utd v Gyeongnam) are showing on the bot through the IPT feed box as 0-0 when the score is in fact 0-2. The IPT site is showing the correct score in both games.

Has this happened to anyone else? Any way to resolve it?

Thanks,

MB102

Re: Incorrect info from IPT(?)

Posted: Sun Sep 30, 2018 11:12 am
by BfBotManager
Hi MB102,

Make sure you contact IPT and ask them to allow 2 logins for your account, one for the bot and one for you using browser. Without that bot will not be able to login and get the data.

There is no other reason why bot would not display right score if you connected your account properly at Tools&Settings->General settings->Football in play statistics form.

Regards,
Rade

Re: Incorrect info from IPT(?)

Posted: Sun Sep 30, 2018 11:22 am
by MB102
Hi Rade,

I already requested and have two log ins. If you take a look at these two images you can see that I have the feed coming through to the bot (with PI data etc) but the score is incorrect.

Regards,

MB102

Re: Incorrect info from IPT(?)

Posted: Sun Sep 30, 2018 11:23 am
by MB102
I should also mention that I've been looking at 100's of live stream data from ITP and this is the only time I've ever seen an obvious error.

Re: Incorrect info from IPT(?)

Posted: Sun Sep 30, 2018 11:48 am
by BfBotManager
Hi MB102,

It is probably issue with IPT data as bot uses data that they provide and connects it by event ID that they provide with Betfair data. This is obviously working, but if there is issue in data then bot might not be able to connect it or use it properly.

Regards,
Rade

Re: Incorrect info from IPT(?)

Posted: Sun Sep 30, 2018 11:56 am
by MB102
OK thanks Rade

Re: Incorrect info from IPT(?)

Posted: Thu Jan 10, 2019 7:28 pm
by MB102
Had the same problem with IPT data feed on Tuesday, but much worse. At least 10 games where the bot has placed bets thinking the score was X when in fact it was Y. Really frustrated that I have a strategy I think will work but only if the data coming in is correct :( Don't know if the data was right on the IPT site as I was not at my computer but definitely not correct getting to the bot

Re: Incorrect info from IPT(?)

Posted: Sat Jan 12, 2019 10:10 am
by MBegenat1
Hi,

they have made a upgrade to their system. Think the issues should be solved in the next days.

Regards

Martin

Re: Incorrect info from IPT(?)

Posted: Sun Jan 13, 2019 1:42 am
by MB102
Another one here... Venados FC v Zacatepec... scanner has correct score of 0-2, as does Betfair. Bot thinks it's 0-1 with only 1 shot on target.

Rade, can something be done about this??

Re: Incorrect info from IPT(?)

Posted: Sun Jan 13, 2019 1:22 pm
by BfBotManager
Hi MB102,

Bot is getting data from Inplaytrading and displaying it. It does that every 30 seconds. There is no other delay in bot.

You should contact Inplaytrading to allow 2 logins, one for you and one for the bot. If you did not do this already then bot might have problems to log in to your IPT account and get the data.

If you keep having those problems then you should check that with Inplaytrading and see if the data for the bot is delayed.

Regards,
Rade