Page 1 of 1

Bot Hedging with no settings to hedge

Posted: Tue Feb 23, 2021 6:37 pm
by rozzy73
Hi,

I have a bot that is set to hedge if a score happens but nothing else. However it sometimes just randomly hedges out.

Any ideas on why?

Cheers

Re: Bot Hedging with no settings to hedge

Posted: Tue Feb 23, 2021 7:01 pm
by BfBotManager
Please post screenshots of your settings or export your strategy and we will check your settings. Also save screenshots of placed bets where hedge happened when it should not.

Re: Bot Hedging with no settings to hedge

Posted: Tue Feb 23, 2021 7:35 pm
by rozzy73
Hi.

where do i send the strategy once ive exported it?

Cheers

Re: Bot Hedging with no settings to hedge

Posted: Tue Feb 23, 2021 10:05 pm
by BfBotManager
You can open new support ticket and send it to us or post it here:
https://www.bfbotmanager.com/en/contact

Re: Bot Hedging with no settings to hedge

Posted: Sat Mar 13, 2021 2:10 pm
by rozzy73
Hi i sent in the bot as requested a while ago now and have sent a follow up asking for any info.

Is there a reason I havent received an answer?

Re: Bot Hedging with no settings to hedge

Posted: Sat Mar 13, 2021 2:48 pm
by BfBotManager
We have not received any email from you. Please use contact form again or reply to any email that you received from us e.g. license key email etc.

Re: Bot Hedging with no settings to hedge

Posted: Sat Mar 13, 2021 5:02 pm
by rozzy73
HI,

I have sent it via your link again. Hoping you get it this time.

Re: Bot Hedging with no settings to hedge

Posted: Sat Mar 13, 2021 5:30 pm
by BfBotManager
Sorry, but we have not received anything from you. Make sure you fill in all the fields at contact form and check screen for any error message when you click button to submit the form.

Try submitting contact form without your strategy, maybe there is a problem with file that you are trying to attach.