Does not login - Bf Bot Manager

Does not login#21736

By ov3rdr1ve - Tue Feb 04, 2020 12:35 pm

- Tue Feb 04, 2020 12:35 pm #21736

Stuck on login

Betfair API working

Re: Does not login#21737

By BfBotManager - Tue Feb 04, 2020 12:43 pm

- Tue Feb 04, 2020 12:43 pm #21737

Please send us log file. You can find log.txt file in following folder:
c:\Users\{WINDOWS ACCOUNT USERNAME}\AppData\Local\bfbotmanager.com\Bf Bot Manager V3\

Re: Does not login#21738

By ov3rdr1ve - Tue Feb 04, 2020 12:52 pm

- Tue Feb 04, 2020 12:52 pm #21738

attachment

Attachments

log.zip

(230.6 KiB) Downloaded 416 times

Re: Does not login#21739

By BfBotManager - Tue Feb 04, 2020 1:16 pm

- Tue Feb 04, 2020 1:16 pm #21739

Bot is unable to reach Betfair servers to do login. It is an issue with your network connection.

Which version of Windows are you using?

Are you using VPN?

Have you tried restarting your router and computer?

Have you tried opening betfair.com on that computer in browser?

Re: Does not login#21740

By ov3rdr1ve - Tue Feb 04, 2020 1:17 pm

- Tue Feb 04, 2020 1:17 pm #21740

Yes, restarted everything.
In the morning it was working, then stopped
Windows 7
Not using VPN
betfair.com opening ok

Re: Does not login#21741

By BfBotManager - Tue Feb 04, 2020 1:24 pm

- Tue Feb 04, 2020 1:24 pm #21741

Betting exchanges use TLS 1.2 for all network connections. This means that you need to update your operating system as bot is unable to get data from Betfair and display it.

You must have Microsoft .Net Framework 4.7 installed on your computer. If you are unsure if you have it then you can download it from Microsoft web site:
https://www.microsoft.com/en-us/downloa ... x?id=55170

Windows 2008, 7, 8 and 8.1:
If you are using Windows 2008, 7, 8 or 8.1 then please follow the steps indicated via https://manage.accuwebhosting.com/knowl ... ows-7.html to update your TLS version to 1.2 as earlier versions are no longer support following a release this morning.

TLS 1.2 isn't enabled by default in Windows 2008, 7.0, 8.0 and 8.1 and this is the likely cause of the issues you are experiencing with various software applications.