In play statistic not working for few hours - Bf Bot Manager

In play statistic not working for few hours#21971

By zvone84 - Sat Mar 07, 2020 9:02 pm

- Sat Mar 07, 2020 9:02 pm #21971

Hi all, i have issue with in play statistics. It stop working on Saturday and Sunday when there is big amount of games. Its happening between 4am to around 11am, after that it start working again. All markets are loaded and only showing live score, in play statistics are all 0. It happens now 3 weeks in a row. Im in New Zealand time zone.
Any help appreciated. Thanks

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Re: In play statistic not working for few hours#21979

By BfBotManager - Sun Mar 08, 2020 12:32 am

- Sun Mar 08, 2020 12:32 am #21979

It is best that you save log file as txt file and then send it to us via our help center so that we can check if there were any errors at your end. You can open support ticket at following page:
https://help.bfbotmanager.com/conversation/new

Re: In play statistic not working for few hours#22005

By RedAlert1 - Tue Mar 10, 2020 7:42 pm

- Tue Mar 10, 2020 7:42 pm #22005

Could anyone confirm if this was a problem with the 3rd party IPT website service, or the free in play stats provided by BF Bot Manager?

Re: In play statistic not working for few hours#22006

By BfBotManager - Tue Mar 10, 2020 7:45 pm

- Tue Mar 10, 2020 7:45 pm #22006

This is now fixed, there was a problem when there were more than 1,000 matches at same day, so some matches did not get updated.

It is now fixed, so it should work properly next time when there are more than 1,000 matches at same day for which service provides results.

This is for in play stats provided by third party service that we use, not Inplaytrading. We do not have any control over Inplaytrading service or their data.

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