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potloss not working
Posted: Tue Dec 27, 2016 3:04 pm
by Valencia
Hi Rade,
I noticed that that my recovery isn't working. Yesterday it worked fine. What is wrong?
Valencia
Re: potloss not working
Posted: Tue Dec 27, 2016 3:23 pm
by BfBotManager
Hi Valencia,
You should email us following to check it:
1. exported strategy
2. screenshots of all placed bets by that strategy from bets history tab
In most cases it is just issue with user settings, so we need all details to check those.
Regards,
Rade
Re: potloss not working
Posted: Tue Dec 27, 2016 3:46 pm
by Valencia
Hi Rade,
The strange thing is the pot loss started to work. After 3 hours. It is working now but it seemed it took a couple of hours.
Valencia
Re: potloss not working
Posted: Fri Dec 30, 2016 4:06 pm
by Valencia
Hi Rade,
It happeens again. three loses and they are not in the loss pot. Standard 1 st trap lay with recovery.
Must I wait for some time? Why are the losses not put directly in the pot?
Valencia
Re: potloss not working
Posted: Wed Jan 04, 2017 3:30 pm
by BfBotManager
Hi Valencia,
We already replied to your email few days ago, but here is our reply if anyone else had same problem.
Please turn off option to remove markets after 24 hours. Then restart bot and strategy and try again.
It is possible that markets got removed which had effect on loss recovery.
Make sure you install latest V3 version, you can download it from following web page:
https://www.bfbotmanager.com/buy
Regards,
Rade
Re: potloss not working
Posted: Thu Jan 05, 2017 11:32 pm
by Valencia
Hi Rade,
Thanks for quick answers. Everything seems to work fine now.
Valencia